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Privacy Policy

Effective Date: 6/10/2024

Introduction

This Privacy Policy outlines how Dupodi (“we”, “us”, or “our”) collects, uses, and discloses personal information when you access or use our services, including making purchases on our website, www.Dupodi.com (the “Site”). It applies to all users of our services, including customers and website visitors (collectively referred to as “you” or “your”). Your privacy is important to us, and we are committed to protecting your personal information.

Acceptance of Terms

By accessing or using our services, you agree to the terms of this Privacy Policy. If you do not agree with the terms, please do not use our services.

Changes to Our Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any changes by revising the “Last Updated” date at the top of this Privacy Policy and by posting the updated version on our Site.

Information We Collect

We collect personal information through various methods when you interact with our Site and use our services. The types of information we may collect include:

Information You Provide Directly:

  • Contact Information: Name, address, email, and phone number.
  • Order Information: Billing address, shipping address, payment details, and order history.
  • Account Information: Username, password, and security details.
  • Shopping Data: Items viewed, items added to cart, loyalty points, reviews, and referrals.
  • Customer Support Information: Details included in your communications with us.

Usage Data (Automatically Collected):

  • We may collect certain information about your usage of our services, including device information, IP addresses, browser types, and how you interact with our Site through cookies and similar technologies.

Information from Third Parties:

  • We may obtain information about you from third-party service providers, such as payment processors and marketing services that assist us in providing our services.

How We Use Your Personal Information

We may use your personal information for various purposes, including:

  • Processing and fulfilling your orders.
  • Communicating with you regarding your order status and service updates.
  • Sending promotional offers and information about our products and services.
  • Improving our Site and enhancing user experience.
  • Ensuring compliance with legal obligations.

Protecting Your Personal Information

We prioritize the security of your personal information and implement measures to prevent unauthorized access, including:

  • Using encryption technologies.
  • Storing your data on secure servers.
  • Conducting regular security audits.
  • Limiting access to authorized personnel only.

Disclosure of Personal Information

We may disclose your personal information in certain situations, including:

  • To third-party vendors and service providers who assist us in our operations.
  • As required by law or to respond to legal requests.
  • In connection with any mergers, acquisitions, or business transfers.
  • With your consent or at your request.

Third-Party Websites and Links

Our Site may contain links to third-party websites. We are not responsible for the content and privacy practices of these sites. We encourage you to review their privacy policies before providing any personal information.

Children’s Privacy

Our services are not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can take appropriate action.

Data Retention and Security

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, and resolve disputes. While we employ reasonable security measures, we cannot guarantee the absolute security of your data.

Cookies and Tracking Technologies

Cookies enhance user experience by remembering your preferences. You can disable cookies in your web browser, but this may affect your ability to access certain features of our Site.

Your Rights

Depending on applicable law, you may have certain rights regarding your personal information, including the right to:

  • Access your personal information.
  • Request deletion of your information.
  • Correct inaccuracies in your data.
  • Request a portable copy of your information.
  • Restrict processing of your data.

To exercise these rights or for any inquiries, please contact us using the details provided below.

Complaints

If you have any concerns about our handling of your personal information, please reach out to us. If you are not satisfied with our response, you may contact your local data protection authority.

International Users

Your personal information may be transferred, stored, and processed outside your home country. We will ensure appropriate safeguards are in place when transferring data internationally.

Contact Us

For questions about this Privacy Policy or our data practices, or to exercise your rights, please call or email us at [email protected] or Contact Us at 301 Walton Green Way NW, Kennesaw, GA 30144, United States.

Thank you for trusting Dupodi with your personal information. We are committed to protecting your privacy and providing you with a secure shopping experience.