Shipping Information
At Dupodi, we prioritize delivering an outstanding shopping experience alongside our premium tablecloths. We understand that timely and efficient shipping is a crucial aspect of your purchase, and we are here to provide you with transparent information regarding our shipping policies.
Processing Time
Our dedicated team will process your order within 1-4 business days from the time it is placed. During this period, we meticulously prepare and package your items for shipment. If there are any delays or issues with your order, rest assured that we will promptly reach out to you to provide updates.
Estimated Delivery Times
We operate from Monday to Saturday, excluding public holidays. Our typical estimated delivery timeframe is as follows
Delivery Time: 3-9 days for all regions within the United States.
Please note that these are estimated timeframes and may vary based on your specific location. In most cases, your order should arrive before the maximum estimated delivery time.
Shipping Rates
Flat Rate Shipping Fee, All orders are shipped for a standard fee of $4.00.
Shipping Area
Currently, we ship to all addresses within the United States. At this time, international shipping is not available.
Delivery Delays
While we strive to ensure timely delivery, unforeseen circumstances such as severe weather events, customs delays, or other factors may affect delivery times. In the event of a delay, we will promptly notify you and take steps to minimize any impact on your order.
Address Accuracy
To ensure timely delivery, please provide an accurate and complete shipping address, including the zip code and telephone number. Dupodi is not liable for delays or additional charges incurred as a result of an incorrect shipping address.
Lost Packages
In the rare case that your package is lost in transit, we will take all necessary measures to locate it. If we are unable to recover the package, we will replace the items at no additional charge. If your package arrives damaged, please contact us at [email protected] within 48 hours of receipt to arrange for a replacement or refund.
Emergency Situations
In the event of emergencies, such as natural disasters or other unforeseen situations, Dupodi may temporarily suspend operations and shipping services. Should this occur, we will provide timely notifications regarding your order status.
If you have any questions or require assistance, do not hesitate to reach out to us at [email protected] Thank you for your understanding and for choosing Dupodi to transform your dining experience!
Customer Support
Our dedicated customer service team is available to assist you with any inquiries related to your order or product information. We are committed to your satisfaction and value your feedback. Should you have any suggestions for improving your shopping experience, please feel free to reach out to us at [email protected] Thank you for choosing Dupodi; we look forward to serving you!